Frequently Asked Questions

I offer both on-site visits and remote support depending on your needs. On-site visits are great for setting up new devices or troubleshooting complex issues. Remote support via email and text is perfect for quick questions and guidance. Platinum subscribers get direct phone/text access to me 24/7.

I specialize in personal technology devices including iPhone, iPad, Mac computers, home networking systems, printers, smart TVs, and smart speakers (like Ring and Nest devices). If you have a specific device in mind, feel free to reach out and ask!

Basic Plan ($200/month): 1 on-site visit per month (up to 90 minutes) and email/text support with 24-hour response time.

Premium Plan ($400/month): 2 on-site visits per month (up to 2 hours each) and priority email/text support with 4-hour response time.

Platinum Plan ($1,000/month): Unlimited on-site visits, direct phone/text access to me 24/7, and 1-hour response time any day of the week.

Yes! If you prefer to pay as you go, I charge $100 per hour for any service. This is great if you only need occasional help or want to try my services before committing to a subscription.

Yes! I service the Naples, Florida area for on-site visits. If you're outside the immediate Naples area, I can still help via remote support through email, text, or phone depending on your subscription plan.

Getting started is easy! Simply fill out the contact form on our website, send an email to askmiketech@gmail.com, or give me a call. Let me know what you need help with, and we'll schedule a time that works for you. Whether it's a quick phone call or an in-person visit, I'm here to help.

The services listed are what I specialize in, but I may be able to help with other tech-related issues. With over 20 years of experience in technology and IT, I have a broad knowledge base. Contact me with your specific needs and I'll let you know if I can help or provide a recommendation.

Absolutely! One of my core services is "Concierge hardware sourcing" where I research devices, provide recommendations based on your needs and budget, and handle the setup and installation. I can help you find the right tech investment for your specific situation.